Accessibility & Inclusivity Information

Mercure Northampton is a wheelchair accessible hotel which provides reduced mobility facilities. A lift is available to all its floors and the hotel provides two rooms for people with reduced mobility which have doorways that provide 32” of clear width.

The following areas of the hotel are accessible:

• Public entrance
• Route from accessible public entrance to registration area
• Route from accessible public entrance to restaurants
• Route from accessible public entrance to meeting area
• Registration desk
• Public toilets
• Marked accessible parking spaces available for cars and vans in hotel car park
• Restaurant
• Fitness Centre

Mercure Northampton works to raise awareness of disability and trains its team to remove barriers and challenge stigma to build a culture where everyone flourishes. As a signatory of the ILO Global Business and Disability Charter, Accor group members actively work towards the prevention of discrimination and joined the Valuable 500 in 2021, explicitly adding the inclusion of people with disabilities as a goal in their roadmap.

Mercure Northampton is a keen supporter of organisations which support disabled people, including local mental health charity Northamptonshire Mind. It has hosted charity events, including fundraising afternoon teas, for Northamptonshire Mind and donated furniture to the charity for its Outreach Centre following the hotel’s £1.4 million refurbishment in 2024. Mercure Northampton also supports Northampton-based Café Track which ensures autistic adults have access to employment.

The hotel has hosted events for Café Track, provides free car parking for its workers and is working on plans to provide the social enterprise with work experience opportunities.